It includes objectives and commitments that the Company has established and that aims of maintain, respecting the needs and customer expectations. This policy need to be shared on all Company Levels:
The Objectives can be summarised as follows:
A) Our Success mainly depends upon the customer's satisfaction by providing the world class service. It is primary goal to ensure our customers high quality products and services that meet their requirements, satisfying their needs and preferences.
Ensure among all our employees the compliance with meeting all applicable
legal and Regulatory requirements.
To achieve utmost efficiency, maximizing our customer satisfaction, enforcing our market position and improving our financial results to ensure quality and continuous progress of our processes, products and services.
Maintain the effectiveness of our Quality Management System according to ISO 9001:2008 standards to ensure the Standard quality of products and services, customer satisfaction and continuous improvement.
Ensure the expectations of all our Trade Partners in order to guarantee the necessary balance for the maintenance of our esteemed Organization and business continuity.
Integrating Quality, Environmental, Health and Safety in all our CFAS
and at all levels of our organization and ensuring that they are an integral part of our management systems.
Periodically reviewing this Policy so that it remains relevant and
communicating to all concerned.